Policy Applicable Scope
This shipping policy standardizes the full process of bedding order processing, protective packaging, international transportation and abnormal parcel handling, applying equally to every customer globally.
Official Free Worldwide Shipping Terms
We provide permanent free worldwide shipping for all customer orders, with no minimum order threshold. No shipping fees, service fees or regional additional charges will be charged during checkout.
Unified US Dollar Settlement Standard
All website transactions are settled exclusively in US dollars. The checkout price only includes product value, with no extra logistics costs added, keeping global pricing fully transparent.
Pre-Shipment Preparation Timeline
After successful payment, we spend 1 to 3 business days finishing order checking, product integrity verification, wrinkle-resistant sealed packaging and shipment arrangement to protect bedding during overseas transportation.
Global Unified Estimated Delivery Cycle
The unified estimated delivery cycle for all international shipments is 6 to 12 business days across all countries, with no expedited shipping service available for any bedding styles.
Real-Time Logistics Tracking Service
Once the parcel is dispatched, a unique tracking number will be automatically generated and sent to your reserved email address. You can check real-time logistics status anytime online.
Uncontrollable External Delay Factors
Cross-border delivery may encounter unavoidable delays due to customs clearance formalities, international public holidays, extreme weather, and third-party logistics system failures beyond our control.
Delivery Delay Liability Statement
All displayed delivery durations are estimated reference values only. We do not bear legal responsibility for delays or parcel status changes caused by uncontrollable external objective factors.
Customer Customs Clearance Responsibilities
You are obligated to abide by local home textile import regulations in your destination country. All import duties, tariffs, and customs clearance fees shall be borne solely by the purchasing customer.
Logistics Abnormality Solutions
Our team continuously tracks all parcel logistics progress. Within policy scope, we provide official supporting documents and targeted solutions for package extrusion, damage, loss and other logistics abnormalities.